1. Information We Collect
When you use Heels on Wheels Originals, we may collect information you provide directly, including your name, phone number, email address, city, registration preferences, workshop selection, ride selection, and any notes or optional details you submit.
If you create an account, we also process account information needed for authentication and session management. If you choose Google sign-in, the service may receive verified profile details made available through the authentication provider.
2. How We Use Your Information
- To create and manage your rider account.
- To process workshop and ride registrations.
- To verify and record eligible training payments.
- To contact you about registrations, scheduling, support, and operational updates.
- To improve website security, monitor abuse, and maintain service reliability.
3. Payments And Third-Party Services
Training payments are processed through Razorpay. Payment information required to validate your transaction may be shared with Razorpay and checked against Razorpay payment records before a paid training registration is accepted.
The website may also use third-party authentication and infrastructure providers, including Firebase/Google services, hosting infrastructure, and analytics or security services needed to operate the platform.
4. Cookies, Sessions, And Site Security
We use essential session technologies to keep you signed in and protect authenticated areas of the website. We may also store limited browser-side session data needed to support your active experience on the site.
Security controls may be used to detect misuse, limit abusive traffic, and protect registration, payment, and support systems.
5. Retention
We retain account, registration, and payment-related records for as long as reasonably necessary to operate the business, provide support, maintain records, resolve disputes, and comply with legal or operational obligations.
6. Sharing Of Information
We do not share personal information except where needed to operate the website, process payments, provide authentication, respond to support requests, comply with legal obligations, or protect the rights, safety, and security of the business, riders, or the public.
7. Your Choices
You may contact us to request updates to your submitted information, ask account-related questions, or request assistance with registrations. If you no longer wish to use an account, you may stop using the site and contact the team for support regarding stored registration information.
8. Contact
For privacy-related questions, please contact Heels on Wheels Originals through the support numbers listed on the website: +91 84319 43449, +91 76191 55375, or +91 83102 14713.